Terms & Conditions

Last updated: January 2026

These Terms & Conditions (“Terms”) govern your access to and use of formelya.com (the “Site”), operated by Laconika LTD (Company Registration No. 16642065).

By accessing the Site or placing an order, you confirm that you have read, understood, and agreed to these Terms. If you do not agree with any part of them, please do not use the Site.

Acceptance of Terms

These Terms apply to all users of the Site, including visitors, customers, and anyone interacting with our services.

By using the Site, you enter into a legally binding agreement with Laconika LTD.

Changes to These Terms

We may update or modify these Terms from time to time.
Changes take effect once published on the Site.

Your continued use of the Site after updates means you accept the revised Terms. We recommend reviewing this page periodically.

Use of the Site

You agree to use the Site only for lawful purposes and in compliance with all applicable laws and regulations.

You must not:

  • Use the Site in a way that violates local, national, or international law

  • Attempt to gain unauthorized access to the Site or its systems

  • Interfere with Site security or functionality

  • Upload or transmit malicious, misleading, or offensive content

We reserve the right to restrict access if misuse is suspected.

Products & Orders

The Site offers decorative and home-related products for sale.

All orders are subject to:

  • Product availability

  • Order confirmation

  • Verification of payment

We reserve the right to refuse or cancel an order if:

  • A product is unavailable

  • Pricing or description errors occur

  • Fraud or unauthorized activity is suspected

If an order is cancelled after payment, a full refund will be issued.

Prices & Payments

  • All prices are displayed in Euros (EUR) unless stated otherwise

  • Prices include applicable taxes unless explicitly noted

  • Shipping costs are shown at checkout

Payment must be completed at the time of placing the order.

Payments are processed securely via Stripe or other authorized payment providers. We do not store full payment card details on our servers.

Product Information

We aim to present accurate product descriptions, images, and specifications. However:

  • Minor variations in color, texture, or appearance may occur

  • Images are for illustrative purposes

If a product materially differs from its description, please refer to our Refund and Returns Policy.

Shipping & Delivery

Orders are shipped using the delivery method selected at checkout.

Delivery times are estimates only and may vary due to:

  • Carrier delays

  • Customs processing

  • External or unforeseen circumstances

We are not responsible for delays caused by third-party carriers.

Returns & Refunds

Returns and refunds are governed by our Refund and Returns Policy, which forms an integral part of these Terms.

Please review it carefully before placing an order.

Right of Withdrawal (EU & UK Consumers)

If you are a consumer located in the UK or EU, you have a statutory right to withdraw from your purchase within 14 days of receiving the goods, in accordance with applicable consumer protection laws.

Details on how to exercise this right are outlined in our Refund and Returns Policy.

User Accounts

If you create an account on the Site:

  • You are responsible for keeping your login details confidential

  • You are responsible for all activity under your account

Notify us immediately if you believe your account has been compromised.

Cookies

The Site uses cookies and similar technologies.
Details about their use are provided in our Privacy Policy.

You can manage cookie preferences via your browser or our cookie consent tool.

Intellectual Property

All content on the Site, including text, images, graphics, logos, and software, is the property of Laconika LTD or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, distribute, or use Site content without prior written permission.

Privacy

Your use of the Site is governed by our Privacy Policy, which explains how we collect, use, and protect personal data in accordance with UK and EU GDPR.

Limitation of Liability

To the maximum extent permitted by law, Laconika LTD shall not be liable for:

  • Indirect or consequential losses

  • Loss of profit, data, or business

  • Delays or interruptions beyond our reasonable control

Nothing in these Terms limits liability where exclusion is not permitted by law.

Disclaimer

The Site and its content are provided on an “as is” and “as available” basis.

We do not guarantee that:

  • The Site will be uninterrupted or error-free

  • Content will always be accurate or up to date

Termination

We reserve the right to suspend or terminate access to the Site at our discretion if these Terms are violated or misuse is detected.

Governing Law

These Terms are governed by and construed in accordance with the laws of the United Kingdom.

Any disputes shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

Contact Information

For questions regarding these Terms, please contact us:

Laconika LTD
Office Location: 128 City Road, London, United Kingdom, EC1V 2NX
Phone: +44 7488 848 816
Email: support@formelya.com
Website: https://formelya.com

Entire Agreement

These Terms, together with the Privacy Policy and Refund and Returns Policy, constitute the entire agreement between you and Laconika LTD regarding the use of the Site.